Terms of Use

A) Introduction:

Article 1 - Explanations

1.1. This User and Membership Agreement ("Agreement") and other rules on the website https://www.roopety.com regulate the terms and conditions regarding the services offered by Roopety and the rules regarding the use of the Website. It is accepted that the User undertakes to comply with this Agreement from the moment the User approves this Agreement while creating a Service Requester or Service Provider profile through the Website or starts to benefit from the Website.

1.2. Roopety may unilaterally change or amend this Agreement, provided that it is not against the Users, in order to ensure the continuity of the intermediary services, for technical necessities that may arise in the future or to comply with the legislation. In case of any changes, Roopety will publish the updated terms of use on the Website under the same link with a new date update, notify its Users by electronic mail or mobile notification if deemed necessary, and submit it for their approval. The renewed updated Agreement will be effective from the moment it is published on the Website, and the use of the Website or its services will be subject to the renewed Agreement terms from that moment.

Article 2 - Definitions

In this Agreement;

2.1. "Roopety" as an Intermediary Service Provider, all internet portals where the services subject to the Agreement are offered from the domain name roopety.com and linked to this domain name,

2.2. "Website" means the https://www.roopety.com website and IOS / Android based Mobile Applications,

2.3. "User" means individuals who use the Website for any reason,

2.4. "Member" means the User who determines a username and password for himself on the condition of accepting this Agreement by taking email and/or phone registration,

2.5. "Service Requester" means the real or legal person User who sends a Service Request to purchase the services offered by the Service Provider through the Website and approves this Agreement,

2.6. "Service Provider" means the person, organization or legal entity who creates a profile through the Website to provide services and approves this Agreement (If the Service Provider is a legal entity, this definition also includes the representative persons of the Service Provider.),

2.7. "Service Request" means the service request created on the Website by the Service Requester for the purpose of evaluating the conditions determined by one or more Service Providers,

2.8. "Reservation Model" means the model in which the Service Requester determines the day and time for the service they will request once or regularly when creating a Service Request and the Service Requester chooses the Service Provider through Roopety,

2.9. "Subscription System" means the system which is a part of the Reservation Model and in which the Service Requester undertakes to receive regular service for the specified period in exchange for more favorable prices,

2.10. "Withdrawal Fee" means the fee to be collected from the Service Requester at certain rates over the Service Fee in cases where the Service Requester gives up the services they have undertaken to receive in the Reservation Model,

2.11. "Accepting Service" means the Service Provider undertaking the job in the Reservation Model and undertaking to perform the service specified in the details on the day and time specified in the Reservation,

2.12. "Service Cancellation" means the Service Provider or Service Requester notifying through the Website that they cannot perform a service they have reserved or made a reservation for by citing an excuse in the Reservation Model,

2.13. "Service Provider Profile" means the profile created on the Website by the Service Provider to promote the service they can offer to the Service Requester, to bid for the Service Request submitted by the Service Requesters in the Offer Model, and to accept the reservations made by the Service Requesters in the Reservation Model,

2.14. "Commission Fee" means the fee earned by Roopety for Agreed Works in the Reservation Model and determined as a maximum of 30% of the Service Fee to be paid by the Service Requester,

2.15. "Service Fee" means the fee for the agreed service, including the Service Bedeli paid by the Service Requester to Roopety on behalf of the Service Provider through the Online Payment System, and Roopety's Commission Fee,

2.16. "Gift Voucher" means the amount defined in the Service Requester's balance at the discretion of Roopety in the Reservation Model,

2.17. "Agreed Work" means the acceptance of the conditions determined by the Service Provider through the Website by the Service Requester through the Website, or the Service Requester specifying this through the Website after reaching an agreement with the Service Provider, the Service Request being approved by the Service Provider,

2.18. "Online Payment System" means the system in the Reservation Model that enables the collection of the Service Fee for the service to be received by the Service Requester through the Website, by Roopety or payment institutions collaborated by Roopety, under the terms and conditions determined in this Agreement, using credit card, bank card, and other payment methods supporting online payment provided by banks from the Service Requester,

2.19. "3D Security System" (3D Secure); means the international security platform used with different names according to Card Scheme Organizations in electronic commerce transactions at the card payment stage, which allows the cardholder to identify their identity with a code number, password or another method identifying the identity, and where the card payment transaction risk is with the card issuing institution and the cardholder in case of objections that the transaction does not belong to the cardholder,

2.20. "Agreement" means this User and Membership Agreement,

2.21. "Regulation" means the Regulation on Electronic Commerce Intermediary Service Providers and Electronic Commerce Service Providers and other relevant legal provisions containing Legislations,

expresses.

Article 3 - Services Offered by Roopety

3.1. Roopety ensures that the service, product or service request information, the content of which is created by the Service Provider and the Service Requester themselves, is placed on the Website in accordance with the notified content and within the framework of the provisions of this Agreement, and provides and operates the necessary technological infrastructure. The obligation to establish technology specified in this article does not mean an unlimited and complete service commitment.

3.2. Roopety is only a platform and is not the owner or provider of the services on the Website. According to Article 6/4 of the Regulation, Roopety is an intermediary service provider and is not obliged to control the content provided by real and legal persons using the electronic environment where it provides services, or to investigate whether there is an illegal activity or situation related to this content and the goods or services subject to the content. Roopety does not accept responsibility for damages that may arise or have arisen from this.

B) Terms of Use:

Article 4 - Membership System

4.1. Membership to the Website is free of charge. Members can create Service Requests and/or determine the Service Fee and availability by creating a Member account. The determination and protection of the password for the account is the responsibility of the Member. Username and password should not be shared and should be protected carefully. The Member is directly responsible for the malicious use of their account by other persons due to their fault. Roopety has the right to recourse to the Member for any judicial/administrative fine and/or compensation it has to pay for this reason.

4.2. When creating an account, all information declared on the Website such as name, address, phone, email, tax office, bank and account information must be current, correct and complete. Responsibility for damages incurred by Members or third parties due to incorrect or incomplete information belongs to the relevant Member.

4.3. Membership usage rights, username and password cannot be transferred to others.

4.4. The Service Requester accepts and declares that the membership account cannot be deleted unless the Service Fee to be paid to Roopety is paid.

4.5. Members who accept this Agreement are deemed to have declared and accepted that they are over 18 (eighteen) years of age and have the capacity to discern. Members accept and declare that Roopety cannot be held responsible for situations that may arise from the contrary of this declaration on the Website and that this situation is under the responsibility of the Members.

C) General Principles Regarding Operating Principle:

Article 5 - Terms and Conditions for the Service Requester to Create a Service Request

5.1. The Service Requester can create a Service Request by filling in the information requested in the registration form correctly and completely in accordance with the terms of this Agreement.

5.2. To create a valid Service Request, the necessary information regarding the service (nature, characteristic, quality of the requested work, place of performance and delivery, and duration of the work, etc.) must be provided completely, correctly and clearly, and its content must comply with the conditions specified in this Agreement.

5.3. All responsibility regarding the content of the Service Request belongs to the Service Requester. Service Requests that are not in accordance with ethical and moral values should not be created. All responsibility that may arise due to the creation of such requests belongs to the Service Requester who is the owner of the request. However, in such a case, Roopety reserves the right to terminate the membership of the Service Requester.

Article 6 - Operation of the Reservation Model

6.1. With the Reservation Model, Roopety will enable the Service Providers who are available on the days and times determined by the Service Requester to be presented to the Service Requester through the Website. The Service Fee and availability are valid and binding for the period specified by the Service Provider. Roopety has no responsibility for the Service Provider changing the Service Fee and/or availability before the specified period.

6.2. The Service Provider accepts and undertakes to perform the service specified in the Service Request, by reaching an agreement through the Website for a Service Request sent by the Service Requester, in return for the remaining amount after deducting the Commission Fee from the Service Fee, and to be at the service location and start the service on the specified day and time. If the Service Provider fails to fulfill this undertaking without notifying Roopety and without a valid reason, Roopety may remove the Service Provider from the system.

6.3. The agreement between the Service Requester and the Service Provider means that the service will be performed at the price specified as the Service Fee. Due to changes that may occur in the needs and conditions of the Service Provider regarding the relevant work, the Service Fee may vary, and in such cases, the Service Fee is agreed upon by the parties and updated on the Website.

6.4. The Service Requester confirms and pays the Service Fee to Roopety by entering their credit card or bank card information through the Online Payment System. The Service Requester accepts and declares that they are aware that the payment will be taken at the time of reservation.

6.5. The Service Provider accepts and declares that the remaining balance after deducting the Commission Fee from the Service Fee paid by the Service Requester to Roopety will be paid by Roopety to the bank account previously notified within 5 (five) business days from the Completion date, provided that the Service is completed in full and on time.

6.6. Roopety may define a gift voucher to the Service Requester at its own discretion. Gift vouchers defined in the Service Requester's account by Roopety have no material value and cannot be requested by the Service Requester to be returned as cash.

6.7. When the Service Provider accepts the job, the Parties can view each other's name, contact information, address information and the location of this address on the map. All information provided within the scope of such services is confidential and the Service Requester and the Service Provider cannot share, distribute, or publish this information with third parties without each other's knowledge and consent, otherwise they will be solely responsible for any material or moral damage that may occur.

Article 7 - Operation of the Subscription Model

7.1. If the Service Requester requests to become a member of the Website with the Subscription Model, Roopety may offer various advantages within the scope of a regular service relationship. Accordingly, the Service Requester accepts and undertakes to pay a monthly Subscription Fee instead of the Service Fee.

Article 8 - Amendment, Cancellation Conditions and Withdrawal Fee

8.1. Any changes regarding the service subject to Agreed Works must be jointly decided by the Service Requester and the Service Provider through the Website, within a maximum of 24 (twenty-four) hours from the start date of the service. Reservation date changes can be made a maximum of 2 (two) times for each job.

8.2. The Service Requester can cancel the Agreed Works free of charge, provided that they notify Roopety and the Service Provider in writing through the Website at least 24 (twenty-four) hours before the start of the reservation.

8.3. Roopety reserves the right to collect 50% of the Service Fee as a Withdrawal Fee from the Service Requester if the Service Requester cancels a Service Request created by them through the Website 12 (twelve) hours before the start date of the service. In such a case, Roopety will refund 50% of the Service Fee to the Service Requester within 5 (five) business days from the cancellation date. Roopety will send half of the 50% Service Fee it has collected to the Service Provider's account within 5 (five) business days.

8.4. The Service Requester accepts and declares that the entire Service Fee will be collected by Roopety as a Withdrawal Fee if they cancel the Agreed Works less than 12 (twelve) hours before the reservation start time. In such a case, Roopety will send half of the Service Fee to the Service Provider's account within 5 (five) business days.

8.5. It is not possible for the Service Provider to cancel Agreed Works, except for force majeure reasons. Otherwise, Roopety may remove the Service Provider from the system, change the Service Provider's profile, prevent the Service Provider from re-registering on the website, and demand compensation for the damages incurred. The Service Provider's cancellation of Agreed Works does not impose any responsibility on Roopety, and the Service Requester cannot make any claims against Roopety under any name whatsoever.

8.6. If it is detected by Roopety that the parties have agreed and the service has been cancelled without notifying Roopety regarding a Service Request sent from the Website, in order not to pay the intermediary/commission fee to Roopety, Roopety is entitled to the Commission fee for the provided service and the relevant Commission Fee is paid to Roopety by the Service Requester. In cases where Roopety cannot collect the commission fee it is entitled to from the Service Requester, it reserves the right to resort to all legal means for the collection of this amount and to demand compensation for the damages it has incurred. If it is determined that the Service Requester has contacted the Service Provider to bypass Roopety, Roopety may remove the Service Provider and the Service Requester from the system and demand compensation for the damages it has incurred.

8.7. The cancellation of Agreed Works by the Service Requester or Service Provider does not impose any responsibility on Roopety, and the Service Requester and the Service Provider are responsible to each other for the obligations that may arise in this regard.

8.8. The Service Requester can create more than one Service Request on Roopety, but in case of creating too many invalid Service Requests in a row, Roopety reserves the right to suspend their user accounts by making these Users inactive in the system.

8.9. Roopety reserves the right, at its sole discretion, to lighten the conditions in these rules, not to collect the mentioned fees, to make discounts, or to refund these fees in order to ensure Service Requester satisfaction.

8.10. Cancellations for service reservations can only be made through the Website. Cancellations made by sending an email will not be taken into consideration and no refund will be made.

Article 9 - Service Provider's Profile

9.1. Any User who is at least 18 (eighteen) years old and has the capacity to discern can gain the title of Service Provider by filling in the information requested in the registration form correctly and completely, approving this Agreement and its terms, creating a Profile in accordance with the accepted terms and content, and passing personality inventory etc. tests foreseen by Roopety.

9.2. To create a Profile, the information requested at the time of registration such as full name, title, contact information, tax office, tax number, bank information must be provided completely and clearly. Additional documents, driver's license, diploma, certificate, resume, authorization document, trade registry certificate, chamber registration, etc. proving that they have the necessary permission, license, license (if any) and qualifications, experience and ability to provide the services related to the Profile, and references must also be entered, and the original or notarized copy of these documents must be submitted if requested by Roopety.

9.3. Service Provider who sells services through Roopety and is a merchant or artisan must have the following information completely:

a) At least one of the trade name, business name or registered trademark name information.
b) KEP address suitable for notification.
c) Tax identification number for artisans, MERSIS number for merchants.
d) Head office address and approved phone number.

9.4. Service Provider who sells services through Roopety and is not a merchant or artisan must have the following information completely: (i) Full name. (ii) Residence address (iii) Service Place address and approved phone number.

9.5. The terms regarding the Service Provider and the obligations of the Service Provider are specified in detail in this Agreement. It is the responsibility of the Service Provider to submit all other documents within the legal legislation, including but not limited to the documents, invoices, receipts that must be provided as a result of the service, together with the performance of the service to the Service Requester. Roopety has no responsibility regarding the procurement of the said documents. The income declarations that the Service Provider will report to the tax office where they are registered are under their legal responsibility and obligation.

Article 10 - User Profile, Service Request Content

10.1. User Profiles, Service Requests and Offers and the information, documents and declarations provided by the parties

a) shall not infringe the intellectual property rights or other rights of any third party, such as copyright, patent, trademark;
b) shall not violate any applicable law or secondary legislation (including those related to export control, consumer protection, unfair competition or misleading advertising, etc.);
c) shall not contain statements and promotional expressions that are contrary to general morality and public order, dishonest and untrue, deceptive, misleading or exploiting the lack of experience and knowledge of third parties, endangering life and property safety, disturbing public health, exploiting patients, the elderly, children and disabled people;
d) shall not engage in unfair competition with other licensed, permitted or authorized persons and institutions by providing services without a license, permit or authorization, although they are services that can be performed subject to a license, permit or authorization,
e) shall not unfairly use registered trademarks and/or brand signs even if they are not registered, shall not make statements unlawfully as a dealer, distributor or authorized service of another company,
f) shall not be defamatory, libelous, threatening or harassing;
g) shall not be obscene or contain child pornography and
h) shall not contain harmful software such as viruses, Trojan horses or computer programming practices intended to damage or damage any system, data or personal information.

10.2. In case of acting contrary to the above provision, Roopety shall not be responsible, and the said responsibility shall belong to the relevant User. If there is a situation contrary to the relevant legislation regarding the applied practice or the created profile, Roopety reserves the right to change the User profile, delete the profile, suspend it until the deficiency is remedied, and prevent the User from re-registering on the Website.

10.3. All responsibility regarding User Profiles, Service Requests and Offers belongs to the relevant Service Provider, Service Requester or User, and Roopety has no responsibility whatsoever.

Article 11 - Payment Terms

11.1. Service Requesters make instant online payments using a bank card, credit card or similar payment instrument through the Online Payment System. In cases where payment is made through the Online Payment System, if the card is used illegally by someone other than the cardholder, transactions are carried out according to the provisions of the Banking Cards and Credit Cards Law dated 23.02.2006 and numbered 5464 and the Regulation on Banking Cards and Credit Cards published in the Official Gazette dated 10.03.2007 and numbered 26458.

11.2. In cases where the Online Payment System is intermediated by the payment institution that Roopety collaborates with; the relationship between the payment institution and the Service Requester and the Service Provider is independent of Roopety, and the responsibility for fulfilling the obligations foreseen by the relevant legislation belongs to the relevant payment institution.

11.3. If an agreement is made with payment institutions for the Online Payment System, Roopety is only obliged to transmit the necessary instructions to the relevant institution for the payment/refund of the relevant fees. The relevant payment institution is responsible for storing and securely keeping User information and all other necessary information and for securely carrying out the transactions.

11.4. In order to ensure the operation of the system defined in this Agreement, the Service Provider who performs the service in the Reservation Model exclusively appoints Roopety as a representative for the collection of the fees for the services offered on the Website on their behalf and account from the Service Requester. The Service Requester will fulfill their payment obligation within the scope of the service contract by making the payment for the services to Roopety as the representative of the Service Provider. If the representation authority specified in this article is not granted by the Service Provider or is subsequently cancelled, Roopety has the right to unilaterally terminate this Agreement and cancel the Service Provider's membership.

11.5. The Service Provider accepts that it can pay a maximum of the fee received from the Service Requester for the job it serves. Roopety reserves the right not to pay the Service Provider if it cannot collect the cancellation fee from the Service Requester within the scope of Roopety's change/cancellation policy.

11.6. Payments to be made from the collection page of the Website and/or Digital Channels directed by Roopety in accordance with the Online Payment System will be carried out with the 3D Secure verification method. The directed Website and/or Digital Channels will send content required by the legislation regarding the payment requested to be intermediated by an SMS to the phone number that the User has stated belongs to them. Therefore, Roopety will not be responsible for objections, feedback and chargebacks/disputes that may arise from transactions with the 3D Secure verification method.

Article 12 - Service Fee Refund

11.2. Roopety will instruct the payment institution it collaborates with for the refund of the Service Fee to the Service Requester in the following cases, except for the cases regulated in this Agreement:

a) Mandatory cancellation of the Agreed Work based on the procedures specified in this Agreement or force majeure events;
b) Failure of the Service Provider to perform the service due to their own fault.

Article 13 - Relationship Between Parties, Responsibility and Warranty Scope

13.1. Roopety has no responsibility for the offer, acceptance, agreement and Service Fee between the Service Requester and the Service Provider. Roopety does not guarantee that there will be harmony between the Service Requester and the Service Provider, or that the Service Requester will find or provide a Service Provider capable of fulfilling the Service Request at the requested time and place. Roopety only provides a platform as an intermediary service provider for the establishment of a service relationship between the Service Requester and the Service Provider. Service Requesters must conduct the necessary research about the Service Providers themselves. Service Providers have the right to approve the Service Request based on their own initiative and choice.

13.2. Roopety does not endorse or recommend Service Providers or their services, and does not guarantee the performance of the work or the result or quality of the services provided.

Roopety may make a ranking, rating, and categorization among Service Providers through some algorithms within the system such as Member votes and Member comments and/or in exchange for a fee agreed with the Service Provider, and may highlight some Service Providers due to being highly liked, preferred/recommended or satisfied by Users or in exchange for a fee agreed with the Service Provider. However, this situation does not mean an endorsement or guarantee given by Roopety.

13.3. Roopety is not responsible for the relationship between the Service Provider and the Service Requester, and Roopety has no responsibility for damages caused to the Service Requester or third parties during or at any time during the service provided by the Service Provider through the Website.

13.4. Roopety makes no warranty or undertaking regarding the reliability of Service Providers, their suitability and competence to provide the relevant service, the provision or timely provision of services, their safety and error-free nature, the adequacy or reliability of the results to be obtained from the use of the service, or the quality of the service meeting expectations.

13.5. Although Roopety has no responsibility, it will make its best effort to ensure the correct and complete performance of the services provided by the Service Provider and to ensure that they are at a certain quality standard. However, in case the Service Provider causes any damage to the Service Requester and third parties due to gross negligence or fault and/or in case lawsuits and proceedings in this regard are directed to Roopety, Roopety reserves the right to recourse to the Service Provider for all damages and also court costs, fines and attorney fees, or to set off/deduct from the rights and receivables held by Roopety.

13.6. Roopety has no responsibility for errors arising from the Service Requester or the Service Provider (providing the wrong date, the Service Requester not being at the address at the service start time, the Service Provider not going or starting the service at the relevant date and time, not being able to find a suitable Service Provider for the day and time preference specified by the Service Requester during the reservation, etc.). Roopety will show maximum effort to prevent such situations. However, it will not pay any amount or compensation to the Service Provider or the Service Requester for the errors or damages that occur.

13.7. Roopety reserves the right to impose sanctions on the Service Provider in different ways if the Service Provider does not go or start the service at the agreed date and time for the performance of the service. These sanctions may include changing the Service Provider profile, deleting the profile, suspending it until the deficiency is remedied, preventing the Service Provider from re-registering on the Website, and demanding compensation.

13.8. The accuracy of the information or declarations specified in the User Profile by the Service Provider is undertaken by the Service Provider and/or the Service Requester, and Roopety has no responsibility whatsoever.

13.9. Responsibility for all kinds of permits, approvals, control documents, licenses, etc. that must be obtained within the scope of the current legislation regarding the service belongs to the Service Provider, and otherwise, all kinds of administrative, legal and criminal responsibility and compensation for all kinds of damages incurred and/or to be incurred by Roopety and third parties for this reason belong to the Service Provider.

13.10. The parties are directly responsible for all kinds of taxes, duties, fees, payments and similar obligations arising from the service contracts to be made between the Service Provider and the Service Requester. Roopety, as the operator of the Website where the services and products are listed, is not in the status of a seller, provider, manufacturer, producer, dealer, agent, advertiser or media organization within the scope of the Consumer Protection Law and related legal legislation. Roopety only provides an intermediary platform for the Service Requester and the Service Provider.

13.11. Roopety is not responsible for any problems or damages that may arise between the Service Requester(s) and the Service Provider(s) due to the sharing of personal data of the Service Requester such as name, address and phone number registered in its system with the Service Provider for the purpose of providing the relevant service. Service Requesters and Service Providers have consented to the processing of their personal data for the marketing and performance of the services within the scope of this Agreement and to its sharing in accordance with the purposes in this agreement. According to Articles 5(c) and 5(f) of the Law on Protection of Personal Data No. 6698, the processing of personal data of the Service Requester and Service Provider and sharing it only between the parties to the contract does not require explicit consent.

13.12. Service Requester and Service Provider information is shared by Roopety to provide the service. This information sharing aims to ensure that the service is provided without problems. Roopety is definitely not responsible for any problems or damages that may arise between the Service Requester and Service Provider(s) if the said information is used for any situation or purpose such as advertising, marketing, personal, etc. without separate approval from the Service Provider and the Service Requester, or if it is shared or transferred to third parties.

13.13. There is no

a) employment,
b) part-time employment,
c) consultancy,
d) contracting,
e) joint venture or
f) agency relationship between Roopety and the Service Provider.

Article 14 - Rights and Obligations of Users

14.1. Users are solely responsible for the relationships between themselves.

14.2. When communicating with each other or with Roopety employees, Users cannot exhibit behaviors that are racist, express hate speech against any group or person, violate personal rights, are humiliating, insulting, harassing or advocating harassment, praise illegal & terrorist activities, create unfair competition, are threatening, obscene, defamatory, sexually harassing, and libelous, and cannot use content in this direction. A contrary situation may require the termination of the User's rights and, if necessary, notification of the situation to official authorities.

14.3. In case of any investigation or trial regarding any criminal behavior by either the Service Provider or the Service Requester, before, during, and after the service, Roopety will share all information and documents it has with the relevant judicial authorities upon request.

14.4. Service Requesters or Service Providers cannot write comments in favor or against, or write content that will create unfair competition about the work products, trademarks, trade names, and services of another person, even if they do not receive or provide services for themselves or someone else. In such a case, Roopety reserves the right to make changes to the Membership as it wishes, delete the profile, suspend it until the deficiency is remedied, and prevent or terminate the User's re-registration on the Website, without the need for any warning or notification.

Article 15 - Obligations of the Service Requester

15.1. All administrative, legal, and criminal responsibility that may arise due to the Service Requester's failure to comply with the terms of this Agreement belongs personally to the Service Requester.

15.2. The Service Requester accepts and declares that they have made a binding agreement to make legal payments such as service fee, commission, etc. if the service is provided properly.

15.3. The Service Requester accepts that they will pay the Service Fee, which includes Roopety's commission fee, in return for the received Service, through the Online Payment System.

15.4. The Service Requester shall not contact the Service Provider to bypass Roopety, agree on a lower price, or not pay the Commission Fee, without the knowledge of Roopety, regarding a Service Request created through the Website.

15.5. The Service Requester accepts that in the contract made with the Service Provider, Roopety is in no way a party to the contract and has no responsibility.

15.6. The Service Requester accepts that they have the authority to store their credit card information, to the extent permitted by legislation, in the system of the payment institution contracted by Roopety or in the Roopety system with the "first 6 and last 4 digits" and to share it with system operators. Roopety is not responsible for any disruptions that may occur in the contracted payment institution system.

15.7. The Service Requester is responsible for all taxes related to the service, excluding taxes arising from Roopety's income.

15.8. The Service Requester accepts and declares that they will receive back the goods they own but are in the possession of the Service Provider on the date the Service received under this Agreement ends, otherwise they will be left in a safe institution at the expense of the Service Requester. The Service Requester and the Service Provider accept, declare and undertake that they will not hold Roopety responsible in any way in case of any grievance that may arise within this scope, accepting Roopety only as an Intermediary Service Provider.

Article 16 - Obligations of the Service Provider

16.1. All administrative, legal, and criminal responsibility that may arise due to the Service Provider's failure to comply with the terms of this Agreement and the performance obligations undertaken towards the Service Requester belongs personally to the Service Provider.

16.2. The Service Provider's acceptance of the Service Request means that a legally binding agreement has been made to perform the Service at the time and place agreed upon by the Service Provider. The Service Provider accepts and declares that they will perform the service at the time and place specified in the Service Request within this scope.

16.3. The Service Provider shall not contact the Service Requester separately to bypass Roopety, agree on a lower price, or not pay the Commission Fee, without Roopety's knowledge, regarding a Service Request created through the Website.

16.4. The Service Provider accepts that in the contract made with the Service Requester, Roopety is in no way a party to the contract and has no responsibility.

16.5. The Service Provider accepts that they have the authority to store their bank account information in the Roopety system and to share it with system operators. Roopety is not responsible for any disruptions that may occur in the contracted payment institution system.

16.6. The income declarations that the Service Provider will report to the tax office where they are registered are under their legal responsibility and obligation.

16.7. In cases where the Service Requester applies to Consumer Arbitration Committees and/or Consumer Courts for any material or moral damage and/or defective goods/services, except in cases where Roopety is grossly negligent or has intent, and names Roopety as the defendant instead of the Service Provider, and consequently any compensation and/or penalty is imposed against Roopety, the Service Provider shall immediately pay this compensation/penalty with its accessories (court and enforcement costs, default interest and opposing party attorney fee) to Roopety upon the first written request.

16.8. The Service Provider will show necessary care and attention to the rules of good faith and the privacy of the Service Requester while performing the Service. The obligations under this article will be considered within the scope of article 15.1 and will be entirely under the responsibility of the Service Provider.

Article 17 - Rights and Obligations of Roopety

17.1. Roopety may temporarily suspend or completely stop the operation of the system. Users do not pay any usage fee to Roopety for the use of the Website, and for this reason, they will not make any requests from Roopety due to the system being stopped or suspended.

17.2. Roopety or the payment institution it collaborates with may temporarily suspend or completely stop the online payment by credit card of the relevant Users due to transactions that raise security doubts for the Service Requester and the Service Provider. Roopety has no responsibility towards its Users or third parties for this reason.

17.3. Roopety owns the intellectual rights of all data generated by the use of the Website. Roopety may prepare reports containing demographic information with the said information without disclosing User information, or use such information or reports itself, or share these reports and/or statistics with its business partners and third parties, for a fee or free of charge. These transactions do not constitute a violation of Roopety's privacy policy provisions.

17.4. Roopety may inform its Users about promotions, new services or projects, or news by email or pop-up notification. If Users do not wish to receive such emails, they can stop receiving such notifications by sending a written notification to Roopety's contact address on the Website or through the commercial communication channel reaching them.

17.5. In case of any dispute regarding the infringement of intellectual rights between Users, Roopety is obliged to take action based on a final and enforceable court decision submitted to it. In other cases, Roopety acts at its own discretion.

17.6. Comments/evaluations from Users regarding the Service Provider are published in a way that all Users can see after the necessary approval, control and correction by Roopety. Roopety has the authority to correct, rank or publish the said comments. Roopety reserves the right to change or terminate the Website (or a part of it) temporarily or permanently at any time without prior notice.

17.7. In order to protect the integrity of the Website, Roopety may, at its own discretion, prevent certain Users and Users from specific Internet Protocol addresses from accessing the Website at any time.

17.8. Service Providers and Service Requesters are legally and criminally responsible for the content they upload to the Website according to Article 4 of Law No. 5651. The fact that the content has been published by Roopety does not remove the responsibility of the Service Providers and Service Requesters.

17.9. Roopety reserves the right to make some or all of the services paid or free in the future. The pricing and commission policy for some services may change from time to time depending on the number, intensity or quantity of the purchased or offered services.

17.10. Roopety may use SMS, email or other technical means to verify the email addresses, mobile phone numbers and other information of the Users.

17.11. If Roopety detects that this Agreement has been violated or to the extent required by the situation, it may prevent Members from using the Website and accessing their Membership rights, suspend the Membership, or temporarily stop the usage without having to show any reason.

17.12. In accordance with the legal regulation introduced by the Revenue Administration, e-invoice and e-archive invoice applications have been implemented in Roopety. E-archive invoices of Users who are not e-invoice users will be created in electronic environment and kept in electronic environment. Notifications regarding the invoices created in electronic environment will be sent to the mail addresses of the Users within a maximum of 7 (seven) days and the invoices will be sent by e-mail in PDF format. Invoices created in electronic environment can be used as legal documents before all official authorities and bodies.

17.13. According to the General Communiqué on Tax Procedure Law (Serial No: 464) published in the Official Gazette dated December 24, 2015 and numbered 29572, Roopety, as an Intermediary Service Provider, is obliged to transmit the following information electronically through the BTRANS system of the Revenue Administration regarding the transactions that take place within one-month periods of the calendar year:

a) The internet address or addresses where the intermediary service is provided,
b) Name, surname/title, TCKN/VKN information and business address information of the real or legal persons for whom intermediary services are provided,
c) The amount and date of each collection for goods and service sales/rental transactions carried out on behalf of those for whom intermediary services are provided.

Article 18 - Limitations of Liability

18.1. Roopety is not responsible for the acts, omissions and behaviors of any third party, Website users, advertisers and/or sponsors in connection with the Website or the use of the Website, to the extent legally permissible under applicable laws.

18.2. Roopety does not warrant or undertake that the Website will be error-free, uninterrupted and secure, or that the use of the Website or any content, search or link on it will provide specific results, and cannot guarantee that any file downloaded from the Website will be free of viruses or other contaminating or destructive features, to the extent legally permissible under applicable laws. Roopety does not accept responsibility for the aforementioned disruptions.

18.3. Roopety is not responsible for any data loss resulting from the operation of the Website or the implementation of the terms.

18.4. Roopety takes reasonable administrative and technical measures for protection. However, it does not accept responsibility for the consequences that may arise if User information falls into the hands of malicious persons and is used with malicious intent as a result of attacks on its computer network and the database information available on this network.

18.5. Roopety does not accept responsibility for any direct or indirect, material or moral damage, including but not limited to loss of profit, data loss, bodily injury, emotional distress, arising from the behavior of third parties regarding the use of the Website, or service interruption, computer damage or system failure, provision or use of Service Provider Services, and/or damages that may arise from the failure of a Service Requester to pay the Service Provider in return for the provided service, except for the Online Payment System.

Article 19 - Intellectual and Industrial Rights

19.1. The visual and written content offered on the Website is for personal use. Roopety is the owner or licensee of all domain names, logos, graphics, audio, icons, design, text, image, html code, other codes, demonstrative, written, electronic, graphic or machine-readable technical data, applied sales system, business method and business model, including all materials ("Materials") on the Website and the intellectual and industrial property rights related to them. These Materials are under legal protection and, unless otherwise stated, cannot be used for commercial or personal purposes without permission or without citing the source. The User does not have the right to publish, resell, process, copy, share, distribute, display any element on this site on another platform or website, or to allow another person to access or use the Website services, excluding their own photos and portfolio.

19.2. The right to the software used in the design and database creation of these pages belongs to Roopety. Copying or using the said software, and subjecting the used software and technologies to reverse engineering is strictly prohibited.

19.3. The copyrights of all comments and criticisms transmitted through the Website belong to Roopety. Roopety reserves the right to make various changes to the said comments, delete the comments or remove them completely, and may not publish some of the comments. Roopety reserves the right to use all information, comments and criticisms associated with the User account for its marketing activities, subject to the terms of use, privacy principles and applicable legal regulations.

Article 20 - Content Responsibility on the Website

20.1. The opinions, advice, statements, reviews, offers or other information or content published through the Website belong to the relevant authors. The said authors are completely responsible for the said content. Roopety does not (i) guarantee the accuracy, completeness or usefulness of any information on the Website or (ii) accept, approve or accept responsibility for the accuracy or reliability of any opinion, advice or statement given by any person displayed on the Website.

20.2. The Website may contain links or references to other websites that are not under Roopety's control. Roopety is not responsible for the content of these sites or other links contained within them.

20.3. Roopety reserves the right to remove illegal or prohibited content from the Website and terminate the membership of such violators. This provision includes, but is not limited to, the following types of content:

a) Content that is clearly offensive or insulting to another User, such as content that promotes racism, hatred against any group or person, and physical harm;
b) Content that harasses or advocates harassment of another User;
c) Content that includes transmission of "junk mail", "chain letters" or unsolicited mass mailings or "spamming";
d) Content that promotes information that you know is false or misleading;
e) Content that promotes illegal activities or promotes behaviors that are derogatory about others, create unfair competition, are threatening, obscene, defamatory and libelous;
f) Content that promotes the illegal or unauthorized copying of another person's copyrighted work, such as providing pirated computer programs or links, providing information to bypass copy protection devices placed during production, or providing pirated image, audio or video files or links to pirated image, audio or video files;
g) Content that contains forbidden or password-protected pages or hidden pages or images (those not linked from another accessible site);
h) Content that provides sexually or violently exploitative material for individuals under 18 years of age or requests personal information from an individual under 18 years of age;
ı) Content that provides instructional information about illegal activities such as the production or purchase of illegal weapons, violation of another person's privacy, or providing or creating computer viruses;
i) Content that requests passwords or personal identifying information from others for commercial or illegal purposes;
j) Content that includes commercial activities and/or sales such as contests, sweepstakes, bartering, advertising and pyramid schemes without our prior written consent;
k) Content that records, disseminates, misuses personal information belonging to others;
l) Content that infringes intellectual and industrial rights of third parties, such as trademarks and patents,
m) Content that includes unfair trade practices and restricts competition, and n) Content that violates national and/or local consumer protection laws.

20.4. The User accepts in advance that the profile content created on Roopety will be indexed by various search engines, can be displayed on the search results screens of search sites and will be seen by third parties/institutions, and that they will be personally responsible if the information shared in the profile contains any illegality.

Article 21 - Rights of the Service Requester as a Consumer

21.1. Real or legal persons acting for non-commercial or non-professional purposes are considered Consumers according to Law No. 6502 on Consumer Protection.

21.2. The Service Requester who has the title of Consumer can apply to Consumer Arbitration Committees or Consumer Courts regarding defective goods and defective services related to the work performed by the Service Provider, by addressing the Service Provider, according to the value of the goods or services. In such a case, Roopety may provide the contact information of the Service Provider to the relevant arbitration committees or Consumer Courts.

21.3. The intermediary service provided by Roopety specified in this Agreement is under the "intermediary service provider" Guarantee.

Article 22 - Violation and Termination of the Agreement

22.1. In cases that arise as a result of the Users acting contrary to the provisions of this Agreement, the Users are responsible for compensating Roopety and third parties for all damages they incur. If Roopety detects that the Agreement has been violated, without prejudice to the right to demand arising from this Agreement, it may unilaterally terminate this Agreement with the User who violates the Agreement immediately, suspend the Agreement, temporarily restrict it, or apply other sanctions.

22.2. The parties may terminate this Agreement at any time. The right of receivables between the parties is not affected at the time of termination of the Agreement. After the termination of the Agreement by the User, the User accepts and declares that they will immediately compensate Roopety in cash and in full for all damages arising from the User, without the need for a court order or notice.

Article 23 - Resolution of Disputes and Authorized Court

This Agreement is subject to the laws of the Republic of Turkey. The parties agree and declare that they will first try to resolve any disputes arising from the application and interpretation of this Agreement amicably among themselves. They accept and declare that the Istanbul Central (Çağlayan) Courts and Enforcement Offices are exclusively authorized to resolve disputes that cannot be resolved amicably.

Article 24 - Force Majeure

Roopety cannot be held responsible if any of the parties fail to fulfill their obligations arising from this Agreement due to reasons beyond the control of the Parties, such as natural disasters, fire, war, terrorist events, strikes, revolutions, restrictions on transportation facilities, infrastructure and internet failures, system improvement or renovation works, government decisions, or other similar events.

Article 25 - Confidentiality and Evidence Agreement

25.1. User information, Offers, comments/evaluations, etc. registered in Roopety's system are kept for at least three (3) years.

25.2. The parties declare, accept, and undertake that in any disputes arising from this Agreement, they will accept Roopety's commercial books and records and the data stored in Roopety's systems as conclusive evidence in accordance with Article 193 of Law No. 6100 HMK.

25.3. In any dispute, data such as images or audio recordings suitable for proving the facts in dispute, electronic data, and similar information carriers are considered documents in accordance with Article 199 of HMK.

Article 26 - Other Provisions

26.1. Failure to exercise any right, authority or privilege arising from this Agreement shall not be interpreted as a waiver of the said right, authority or privilege. Waiver of the right to object to a breach of the Agreement shall not mean waiver of previous or subsequent breaches of the Agreement.

26.2. If any provision of this Agreement is rendered invalid, unlawful or unenforceable, the validity, legality or enforceability of the remaining provisions of the Agreement shall not be affected. In this case, the provision with the closest legally enforceable meaning shall apply and be valid in place of the invalid provision.

26.3. This Agreement cannot be changed or corrected verbally. Changes and corrections can only be made in writing and by signing by the parties.

26.4. Users, for any reason whatsoever, cannot transfer or assign their receivables, rights and/or obligations arising from this agreement, partially or completely, to any real or legal third party, for any reason, without the written consent of Roopety.

26.5. In cases where there is no provision in this Agreement, the Law on Regulation of Electronic Commerce, the Regulation and the relevant legislation shall apply.

Article 27 - Effectiveness and Acceptance

This Agreement enters into force on the date it is published on the Website by Roopety. It will remain in force as long as Users continue to use the Website and a new agreement is not presented to the Users by Roopety. Users shall be deemed to have accepted the new agreement presented by Roopety and/or the changes made to the existing Agreement as long as they continue to use the Website.